We build, operate
& scale digital ventures.
A Melbourne technology studio behind a portfolio of e-commerce platforms, mobile apps and SaaS products — designed, shipped and grown in-house.
The Camping Australia app is here.
Shop premium outdoor gear, browse the campsite directory and plan your next trip — all from your pocket. Built natively for iPhone and Android, with your cart, wishlists and expert help travelling with you off-grid.
- Shop & secure checkout
- Campsite directory
- Trip planning
- Live expert chat
- Saved gear & wishlists
A studio of digital businesses
Camping Australia
Australia's outdoor marketplace — premium camping gear paired with a nationwide campsite directory and trip-planning tools, now on web, iOS and Android.
- Curated premium equipment
- Australian-focused range
- Campsite directory & trip planning
- Fast nationwide shipping
Oz BBQ
A specialist e-commerce store for barbecues, grills and outdoor cooking — from portable camp grills to premium built-in outdoor kitchens.
- Curated BBQ & grill selection
- Expert buying guides
- Premium outdoor cooking
- Professional consultation
Spam Buster Recapture
A Shopify app for fraud prevention and cart recovery — intelligent spam detection paired with automated customer recapture workflows that protect revenue.
- AI-powered spam detection
- Automated cart recovery
- Native Shopify integration
- Privacy-focused by design
Cart Spy
A Shopify app that surfaces the ~85% of cart abandonment analytics miss — cart-stage tracking, session replay, heatmaps and AI insight into where revenue leaks.
- Cart-stage abandonment tracking
- Session recording & replay
- Click & scroll heatmaps
- AI abandonment insights
Building digital experiences from Melbourne.
JOLA PTY LTD is a technology company that builds, operates and scales digital businesses across multiple verticals — e-commerce platforms, native mobile applications and SaaS tools. We own the whole stack, from storefront and design through to infrastructure and growth.
Let's build something together
Ready to discuss a partnership, a project or one of our products? We'd love to hear from you.
Privacy Policy
Last updated: July 2026
Information We Collect
JOLA PTY LTD ("we," "our," or "us") collects the minimum information required to operate our services effectively. What we collect varies by service:
Camping Australia Mobile App
- Device information: device type, operating system and app version
- Account information: email address and password, if you create an account
- Order & shipping information necessary to fulfil purchases made in-app
- App analytics: anonymised usage data to improve performance and reliability
E-commerce Platforms
- Order and shipping information necessary to fulfil purchases
- Payment information (processed by third-party providers; we do not store card details)
- Customer-service communications
Spam Buster Recapture
- Order data necessary for spam detection
- Store configuration settings
- Usage analytics to improve the service
Cart Spy
- Store and order data required to surface cart analytics
- Anonymised session recordings with sensitive fields automatically scrubbed
- Aggregated engagement (heatmap) data
How We Use Information
We use collected information to:
- Provide and maintain our services
- Process orders and manage accounts
- Improve service performance and reliability
- Provide customer support
- Detect and prevent fraud or abuse
Information Sharing
We do not sell, rent or trade your personal information. We may share information only in limited circumstances:
- Service providers: third-party companies that help us operate our services
- Legal requirements: when required by law or court order
- Safety and security: to protect our users or the public from harm
Your Rights
You have rights regarding your personal information, including access, correction, deletion and portability. Contact us to exercise these rights.
Data Security
We implement industry-standard security measures, including encryption of data in transit and at rest, regular security audits and limited access to personal information.
Terms & Conditions
Last updated: July 2026
Acceptance of Terms
By using JOLA PTY LTD's services, you agree to these terms and our Privacy Policy. You confirm that you are at least 18 years old and have the legal capacity to enter into these Terms.
Our Services
Camping Australia
Camping Australia is an e-commerce marketplace and mobile app (iOS & Android) offering curated outdoor equipment, a campsite directory and trip-planning tools, with fast shipping across Australia.
Oz BBQ
Oz BBQ provides curated barbecues, grills and outdoor cooking equipment with expert guidance and nationwide shipping.
Spam Buster Recapture
Our Shopify application helps merchants identify spam orders and recover abandoned carts through automated detection systems.
Cart Spy
Cart Spy is a Shopify application that tracks cart abandonment with real-time analytics, session replay, heatmaps and AI insights, helping merchants understand and recover lost revenue.
Acceptable Use
You agree to use our services lawfully and responsibly. Prohibited activities include:
- Illegal activities or law violations
- Infringing intellectual property rights
- Transmitting malware or harmful code
- Harassing or threatening others
- Attempting unauthorised system access
Payment Terms
For paid services, fees are charged in advance for the selected period. All fees are non-refundable unless otherwise stated. We may change pricing with reasonable notice.
Disclaimers
Our services are provided "as is" without warranties. We cannot guarantee 100% uptime, specific performance levels or compatibility with all devices.
Limitation of Liability
To the maximum extent permitted by law, JOLA PTY LTD shall not be liable for indirect, incidental or consequential damages, or damages exceeding amounts paid for our services.
Governing Law
These Terms are governed by Victorian law, Australia. Disputes are subject to the jurisdiction of the Melbourne courts.
Contact Information
General Contact
Email: contact@jola.com.au
Company: JOLA PTY LTD
Location: Melbourne, Victoria, Australia
Business Inquiries
For partnership opportunities, business development or general inquiries about our technology and e-commerce ventures.
App Support
For support with the Camping Australia app or Spam Buster Recapture.
E-commerce Support
For assistance with Camping Australia or Oz BBQ orders and products.
All inquiries are handled through our main contact email. We typically respond within 1–2 business days.